Webinar: How to make friends and influence difficult people

In this talk he’ll share his most successful tactics for identifying and diffusing difficult situations. The webinar will be on Wednesday 21st June, 10-10.45am.
Over 30 minutes you’ll take away strategies for: 
  • how to spot when people don’t want to listen or take your message on board
  • how to get cold, stubborn or aggressive people to warm to you
  • how to deliver negative information. After his talk, there will be a short period for Q&A. 
If you have to manage a team, your job involves high level relationship management or you would just like to learn more on the topic, this would be perfect for you.

For further information and to book on the webinar and on our speaker, you can visit our website

Date: 21/06/2017 (10:00 - 10:45)

Status: ACTIVE | 5 or more places remaining

Members: from TBC | Non-Members: from TBC


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More than 5 business days prior to event: fully refundable less £5 administration fee.
Within 3- 5 business days prior to event: non-refundable but someone may attend in your place or you may transfer to a future event.
Within 2 business days prior to event: non-refundable but someone may attend in your place.

If you do not attend without notifying Leeds Law Society in advance, the full fee is payable.
Events Cancellation Policy
Late cancellations will be charged at the full rate if received less than 3 working days prior to the event.
Prices exclude VAT
If paying online VAT at 20% will be added before the payment is taken.
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